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General Information
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This list is current as of time of publishing. If you still have problems after consulting this list, contact Professional Services . |
If you are having problems with the upload of videos or if an already uploaded video cannot be displayed, the security settings for your network may be responsible. The video is then blocked. There are numerous possible sources, here are some examples:
- firewall
- proxy
- router
- Internet Service Provider (ISP)
- antivirus software
- computer settings
It might therefore help to enable the following domains through your internal IT so that you can open the video in the corporate network.
your firewall blocking access to the movingimage EVP, you may need to whitelist the following domains and ports:
VideoManager Pro
Domains
- vmpro.movingimage.com
- login.movingimage.com
- a.video-cdn.net
- api.video-cdn.net
- c.video-cdn.net
vmpro - d.movingimage.com
Akamai Service Domains
- video-cdn.net
- e.video-cdn.net
- i.video-cdn.net
- origin
- videocdnvod1-vh.akamaihd.net
- videocdnvod2-vh.akamaihd.net
- videocdn-blob-1.akamaizedvideo-cdn.net
videocdn - origin-blobvod-21.akamaized.net
FTP-Upload
If you use the additional funtionality FTP-upload, the following host name must be enabled:
Ports
- http:80
- http:443
WebCast
Domain
Ports
- http:80
- http:443
CorporateTube
Domains
- ctadmin.corporate.tube
- <CUSTOMER_ID>.corporate.tube
Ports
- http:80
- http:443
FTP Upload
Domain
- ftpingestftpupload.video-cdn.net
Port
- http:21
REST API
If you use the movingimage REST API:
- api.video-cdn.net
Tracking
- analytics.edgekey.net
Bitmovin Licensing
- licensing.bitmovin.com