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To prevent interruptions or timeouts during file upload, ensure the TCP keepalive commands are enabled in your FTP client. On average, the command is sent in 30-second intervals. To learn more, search for |
You have the option to You can upload video files and associated metadata to your account via FTP. This is helpful for uploading very large files, or multiple files at once.
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If you do not know your account ID number, you can check your VMPro Administration Overview page under "Account details" or contact your account manager. |
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To prevent interruptions or timeouts during file upload, ensure the TCP keepalive commands are enabled in your FTP client. On average, the command is sent in 30-second intervals. To learn more, search for |
FTP folder structure
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The names of the files you want to upload should not contain spaces or special characters, such as umlauts. |
You will find the following folders on the FTP server:
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You can configure additional people to be notified in the XML metadata file. See the XML Schema and Sample XML File section for more information.
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