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You have the option to upload video files and associated metadata to your account via FTP.  This is helpful for uploading very large files, or multiple files at once

If desired, you can pre-configure metadata by uploading an XML file along with your video file. This file must contain the video source, and can also be used to specify which channel to upload to. Either way, metadata can be configured as normal in the UI after the video has been uploaded. More information can be found in the Important Notes section.

If you use an XML file, it must comply with our schema for the upload to succeed. See how to format it properly by consulting our sample file.

To upload your files, use the following credentials in the command line or your FTP client:

  • FTP Server Hostftpingest.video-cdn.net
  • Username : Use your movingimage username followed by a colon and the account ID you want to upload your video to (e.g. "example@movingimage.com:558")
  • Password : Use your movingimage password

    If you do not know your account ID number, you can check your VMPro Administration Overview page under "Account details" or contact your account manager.

You will find the following folders on the FTP server:

  • Workspace: Use this folder to upload video files with a corresponding XML file and thumbnails (if using). They should be uploaded in this order: video file → thumbnail file → XML file. This is because the XML file is what triggers the upload.
  • Fast_lane:  Use this folder to upload video files only, without XML files or thumbnails.  
  • Output: This is where the system stores all successful uploads and files. 

After processing, files are automatically deleted from the FTP server (but not your VideoManager account). You can prevent the system from doing this by editing your XML file.

Notification emails will be sent to the original uploader. You can configure additional people to be notified in the associated XML file. These emails are automatically generated by the system and will inform you about the status of your upload--see the XML Schema and Sample XML File section for more information.

If your upload is successful, you will receive a success email and see your videos listed in your account.