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Video Autoplay Issues in Chrome
Google has made changes to how Chrome handles videos that autoplay. This means that while videos are allowed to autoplay, they do so without sound. The viewer must make a "meaningful interaction" with the player to enable sound. Typically, this would mean "pause-then-play" to start the audio. See: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
This means there are several browser-specific behaviors:
So, we took a view that the easiest workaround for now is to always require "click-to-play", since there is no programmatic way to avoid this issue in Chrome.
Therefore: for all video states, the user must now click play to start the video (and audio).