We're excited to announce that we're moving to a new and improved documentation portal in February 2024.

This portal will offer a more streamlined, user-friendly experience, making it easier than ever to find the information you need.

To access our new portal, please click this link.

You can now enable minimal tracking without consent to help ensure compliance with the GDPR. 

For specific information about the metrics tracked by minimal tracking, please refer to this article.

In VideoManager Pro, you can now add multiple audio streams to your videos.

In addition, you can also provide audio descriptions for better accessibility.

Users can easily switch between audio tracks during video playback using the new control accessible within the player.

To find out how to upload a video with multiple audio tracks or audio descriptions, consult this article.

Note that only language codes can be displayed for the time being; custom labels cannot be displayed due to current limitations that we are currently working on.

VideoManager Pro now offers Single-Sign-On (SSO) autoprovisioning.

This new feature enables seamless integration between your organization's Active Directory and VideoManager Pro. Any updates or modifications made to user attributes in the Active Directory will automatically synchronize with user and group permissions in VideoManager Pro.

For further details and instructions on how to set up this integration, please refer to the following article.

VideoManager Pro will now automatically display the preferred language for users logged in via Single-Sign-On (SSO).

This feature is enabled by an integration between your organization's active directory and VideoManagerPro that processes user's language preferences provided by your organization's active directory.

You can now download source videos without making them publicly downloadable.

Users with a role that has been granted this permission will be able to download source videos directly within VideoManager Pro.

More information can be found in this article.

For security reasons, FTP Upload no longer allows Plain FTP transfers.

Please connect to FTP using TLS.

If you encounter the following error, you are still using plain FTP and need to switch to TLS:

421-Sorry, cleartext sessions and weak ciphers are not accepted on this server.
Response: 421 Please reconnect using TLS security mechanisms.

Now you can upload a really large video file without getting logged out from the VMPro.

We have extended the video upload time to 8 hours which means if a video is being uploaded, the VMPro will not log out automatically until the 8th hour.

In VMPro, you can now use special characters to search videos, and the search is no longer case-sensitive.

As well, you can search for videos using the uploader user field and filename. If you search by channel name, both videos from the channel and other relevant videos will be displayed.

The search function has also been optimized to rank relevant results higher.

More information can be found in this article.

We are happy to announce that the new player is now available in VMPro.

Specifically, you can use the new player to add/modify subtitles, select/change thumbnails, and trim videos.

As well, tutorials explaining these features in the new player are available here.

You can also now leave feedback to help improve the player.

In order to improve user experience the search bar is now always accessible.

For more information, consult this article.

In VMPro, you can now resolve an interrupted video upload by restoring the previous version of the video.

To do this, click on the "Restore previous video" button whenever the upload is interrupted.

More information can be found in this article.

If you are using VideoManager Pro, no further action is required.

Beginning in 2020, all VideoManager 6 accounts were successfully migrated to VideoManager Pro, its successor.

As a result, VideoManager 6 will be sunsetted on June 30, 2021.

After this date, it will no longer be accessible and all content stored in VideoManager 6 will be deleted. Videos within embedded URLs will also no longer be playable.